Your first spa visit, made simple

A little preparation helps you feel comfortable from the moment you arrive. Here is what to ask, bring and expect.

Before you book

Compare the service, duration and price before choosing. Tell the team about allergies, pregnancy, recent injuries or any concerns so they can discuss whether a treatment is appropriate. Ask what to wear and whether changing facilities are available.

When you arrive

Aim to arrive a little before your appointment. Share your preferred pressure and any areas you would like the therapist to avoid. Ask questions about privacy, draping and the products used before the session begins.

During and after your session

You can request a change in pressure or stop at any time. Take a moment before standing up and leave a little time before your next commitment. If something feels uncomfortable, let the team know.